Patient Statement Services
High-quality patient statement services
Patient statement services help medical practices collect outstanding dues from their patients more efficiently and quickly. These statements are easy for patients to understand what they owe and make payments accordingly.
As a healthcare provider you are most likely to spend much of your time, money and resources creating and sending out patient statements. At Scribe4Me, we create and send customized, professional looking patient statements that help your patients understand their bills better and pay you quicker.
Scribe4Me’s Patient Statement Services include the following:
Generate electronic patient statements
We understand that generating timely patient statements can keep your revenue cycle flowing without any payment delays. Therefore, we undertake to generate patient statements at the end of every month and send it out to patients via email as PDFs after they have been thoroughly checked by our efficient team. To optimize this process we divide your patients into four equal groups and send statements to each group once a week on a monthly cycle. By doing so, we help you to generate a smooth, consistent monthly flow of revenue.
Enable patient-friendly billing
We believe that patient friendly statements make it easy for patients to pay. We make sure to process patient statements that are clear, concise, eliminate confusion and empower patients to pay faster. We use a modern, clean template with an easy-to-read font that is clearest for patients. This helps patients to easily review the statements, quickly identify their payment options, and make payments in an easy and convenient way.
Implement patient portals
We know that patient portals make it easier for patients to understand and manage their financial obligations. We can provide you with a patient portal that lets your practice accept patient payments through credit cards and deliver those payments directly to your bank account in a safe and secure manner.
Provide patient support
We make it easy for patients to get answers to any queries that they may have regarding their bills and resolve issues quickly by providing direct access through a customer service number to reach us. This ensures swift response and resolution, thus improving collection speeds and eliminating the amount of time your billing team spends on the phone managing patient calls.
Revenue Cycle Management
Are you a healthcare provider under increased pressure to focus on providing care as well as maintaining financial viability? Do you feel overwhelmed with administrative and financial responsibilities? Feel like you are losing pace on follow-ups for efficient collection? Are you short of trained experts to handle the complex maze of RCM? Scribe4Me is here to help you.
Insurance Eligibility Verification
The first and most important step is to determine the patient's eligibility and insurance coverage. People often tend to forget to renew their health insurance policy annually. And insurance companies are in no way responsible for payments covered under the plan during the period of lapse. As a result the patient has to pay for the services out of his own pocket. What if the patient is reluctant to pay the bills?
Medical Coding quality holds the key to accurate reimbursements. Scribe4Me has perfected the art of creating accurate and clean claims on the first go. We have a team of AAPC certified, trained medical coders who are proficient in coding rules and can provide accurate and complete coding necessary to optimize reimbursements.
Charge Entry Services
Accurate charges are crucial for claims to pass through the first time and Scribe4Me does it right, each time.It has been stated by insurance companies that 4 out of 10 claim denials are due to clerical errors. Charge Entry is a process of entering medical data to enable claims processing. At Scribe4Me we follow a well-structured Charge Entry Process and ensure that relevant checks are made at each level of the process.
Scribe4Me undertakes to do an EDI set-up for those medical practices that wish to get-off paper transaction claims and switch to electronic data interchange (EDI) for claim submission. Submission of the claims through EDI reduces the chances of inaccuracies and errors. Your claims will reach the payer instantly resulting in quicker reimbursements and eliminating claim processing delays.
We believe that accurate charges contribute to attaining clean submission goals. Scribe4Me offers fast and accurate Payment Posting solutions as a part of the Revenue Cycle Management services and also as a standalone service depending on the client's requirements. Our team of experts has extensive experience in several specialties and in handling a wide range of medical software.
Accounts Receivable Management
We at Scribe4Me understand that Accounts Receivable is an important part of cash flow and requires rigorous follow up. That is why we have a streamlined system in place to control and manage your practice's accounts receivable and recovery. Simply trust the experts for efficiency, and we assure you that all the medical services provided by you will be paid for, fully and promptly.
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