The service that gets you paid on time, every time
High-quality patient statement services
Patient statement services help medical practices collect outstanding dues from their patients more efficiently and quickly. These statements are easy for patients to understand what they owe and make payments accordingly.
As a healthcare provider you are most likely to spend much of your time, money and resources creating and sending out patient statements. At Scribe4Me, we create and send customized, professional looking patient statements that help your patients understand their bills better and pay you quicker.
Scribe4Me’s Patient Statement Services include the following:
Generate electronic patient statements
We understand that generating timely patient statements can keep your revenue cycle flowing without any payment delays. Therefore, we undertake to generate patient statements at the end of every month and send it out to patients via email as PDFs after they have been thoroughly checked by our efficient team. To optimize this process we divide your patients into four equal groups and send statements to each group once a week on a monthly cycle. By doing so, we help you to generate a smooth, consistent monthly flow of revenue.
Enable patient-friendly billing
We believe that patient friendly statements make it easy for patients to pay. We make sure to process patient statements that are clear, concise, eliminate confusion and empower patients to pay faster. We use a modern, clean template with an easy-to-read font that is clearest for patients. This helps patients to easily review the statements, quickly identify their payment options, and make payments in an easy and convenient way.
Implement patient portals
We know that patient portals make it easier for patients to understand and manage their financial obligations. We can provide you with a patient portal that lets your practice accept patient payments through credit cards and deliver those payments directly to your bank account in a safe and secure manner.
Provide patient support
We make it easy for patients to get answers to any queries that they may have regarding their bills and resolve issues quickly by providing direct access through a customer service number to reach us. This ensures swift response and resolution, thus improving collection speeds and eliminating the amount of time your billing team spends on the phone managing patient calls.
Service Highlights
Benefits
Revenue Cycle Management
Struggling with RCM due to workflow inefficiencies, errors, and staffing shortages? Are you losing a lot of money and patients due to a lack of robust RCM strategy? Don’t have the resources or expertise to automate and streamline your RCM processes? Find it challenging to ensure that your staff is up-to-date on the latest rules, coding practices and industry trends? If these problems sound familiar it’s time to seek RCM support. Outsource to Scribe4Me – Streamline processes, optimize revenue streams!
Insurance Eligibility Verification
Having trouble navigating the often-complex process of verifying patient eligibility? Is the manual process of contacting insurance companies and waiting for their response a time-consuming one? Do delays in eligibility verification impact your revenue cycle and patient care? Is your staff struggling to keep up with the constant changes in regulations and billing codes? No worries. Outsource insurance eligibility verification to Scribe4Me. Reduce denials and ensure timely reimbursements!
Medical Coding
Do you face backlogs in coding due to high volumes of patient encounters and limited coding resources? Having trouble recruiting and retaining qualified coding staff? Struggling to ensure that your coders stay updated with the latest code changes and guidelines? Do frequent coding errors lead to claim denials, loss of payments, and federal penalties? Leave aside your worries. Outsource to Scribe4Me. Ensure accurate coding, reduced denials and accelerated reimbursements!
Charge Entry Services
Struggling with delays or inaccuracies in charge entry leading to billing discrepancies and revenue losses? Is outdated or inadequate technology hindering your charge entry process causing inefficiencies and errors? Do you feel there is a lack of coordination between your charge entry and coding team? Is high staff turnover getting problematic? No worries! Outsource charge entry to Scribe4Me. Enhance accuracy and integrity!
Claims Transmission
Do you experience delays in submitting claims resulting in payment delays and cash flow problems? Does staff shortages or insufficient training lead to inefficiencies and errors in claims processing? Is communicating with payers and addressing disputes or discrepancies in claims processing challenging? Struggling to improve first-pass resolution rates and reduce denials? Not to worry. Outsource to Scribe4Me. Ensure a smooth and hassle-free claim transmission process!
Payment Posting
Having trouble managing the sheer volume and complexity of payments from various sources? Do you lack adequately trained staff competent in payment posting procedures? Struggling to allocate sufficient staff or invest in technology to streamline payment posting workflows? Is reconciling payments time-consuming, especially when dealing with discrepancies or unidentified payments? Stop worrying! Outsource to Scribe4Me for precise payment posting. Make your practice thrive with better cash flow!
Accounts Receivable Management
Find tracking and reconciling payments tedious, time-consuming and prone to errors? Struggling with surging bad debts? Do delays in receiving payments and managing unpaid balances impact your practice’s cash flow? Lack the staff and resources to effectively follow up on unpaid accounts receivable, resolve billing issues, and manage collections? Experiencing slow payment cycles due to the required manual work? Beat accounts receivable challenges by outsourcing to Scribe4Me
Denial Management
Is claims denial a big financial headache for your practice? Struggling to implement an effective denial management strategy to minimize revenue leakage? Does it feel overwhelming to track, evaluate and resolve claims denial trends? Finding it difficult to navigate the appeal process efficiently to overturn unjustified denials and ensure timely reimbursements? Not to worry. Outsource to Scribe4Me. Minimize revenue disruptions and maintain financial stability!
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