FRONT OFFICE STAFFING
Build reputation and maintain financial health
Your front office staff is the initial point of contact and can set the tone for the patient’s experience. But juggling phone calls, paperwork and other tasks can be so overwhelming that they are unable to greet patients warmly or build rapport with them. Not to worry, Scribe4Me can help you with this. We offer top-notch front office staff who can take over your administrative duties such as answering calls, managing appointments, handling insurance verification, dealing with prescription refills, forwarding patient referrals, and much more. In short, our front office staff can make an excellent first impression that will scale your practice superfast.
How Scribe4Me can accomplish this and what are the tasks we handle
We assign a dedicated phone line for your medical practice and all incoming calls will be forwarded to that number.
Answer phone calls
Your front office staff juggle a variety of tasks while ensuring patient needs are met. Answering phone calls is one such thing. It may seem like a minor aspect of your practice, but it is crucial to improving patient experience. Our virtual front office staff can answer phone calls promptly just as if they were right there in your office in a professional and courteous manner. They can also forward other callers to the appropriate departments in the practice.
Manage appointments
Managing appointments is the most tedious process. Your front office staff has to look for the availability of the doctor and pull up the list of available slots while juggling multiple tasks. Our virtual front office staff can easily schedule and confirm appointments, handle cancellations and rescheduling and even send reminders for upcoming appointments.
Refill patient prescriptions
While constantly juggling all kinds of tasks a busy front office staff can get frustrated with refill calls. Forget it. Our virtual front office staff can assist with processing prescription refill requests or notify the concerned staff to carry out the refill requests. They can also contact the patient’s insurance company, check for prior authorization, and submit the refill request to the pharmacy.
Manage insurance verification
We understand how challenging it can be for your front office staff to juggle calling each patient’s insurance provider while also answering phone calls related to patient appointments. Our virtual front office staff can help verify a patient’s eligibility and insurance benefits in detail.
Handle clerical tasks
Is your front office staff juggling a heavy clerical workload? No worries. Our virtual front office staff can also help with a variety of clerical tasks that can reduce the workload of your in-person staff and allow them to focus on tasks that need to be done in person.
Front office positions in medical practices have the highest employee turnover rates. Why take the stress of hiring and training? Stop worrying about managing a physical front office staff and call us at (908)736-4180 to understand what having a virtual front office staff can do for your practice and how it works.
Service Highlights
IT Staffing Services
Looking for a strategic IT management to give you that competitive edge? Are operational downtimes and IT maintenance issues pulling your focus away from patient care? Not to worry. Scribe4Me’s dedicated IT support staff can help maintain and monitor your IT infrastructure and software 24/7. Our top class IT support means you’ll enjoy much ‘up-time’, better security, and compliance.
Front Office Staffing
Is your front office staff juggling a heavy clerical workload? Are you finding it difficult to retain your front office staff? Need help keeping up with high call volumes? Struggling to find competent and reliable local front office staff for your clinic? It’s time to stop worrying about managing a physical front office staff and hire Scribe4Me’s virtual front office staff to step up your front desk operations.
Credentialing
Do you lack the resources, staff, or expertise to manage the credentialing process effectively? Are you finding it difficult to comply with changing regulations? Is lack of expertise delaying credentialing process? Does dealing with time-consuming, massive paperwork rob you of the valuable time meant for patient care? The credentialing process can be challenging. With Scribe4Me’s credentialing experts it doesn’t have to be that way.
Medical Coding And Billing Services
Are you short of certified medical coders and billers? Does doing medical coding in-house takes time and resources away from other core activities? Do you find it difficult to keep your staff up-to-date on the latest coding skills and requirements? Do not worry. Outsource your medical coding and billing services to Scribe4Me. With experts at work you have better control over your process and the money involved.
Virtual Office Staffing
Find it challenging to manage office-related tasks while also providing quality patient care? Do handling time-consuming day-to-day tasks strip you of the opportunity to grow your practice? Looking for an extra pair of hands to ease your workload? Outsourcing to Scribe4Me’s virtual office staffing can lighten your workload and get you back on track. Hire our virtual office staff - Ease the stress on yourself and your in-house team.
Finance & Accounting Staffing
Are you finding it difficult to manage your financial systems while providing care? Feel overwhelmed by the numbers, receipts, invoices, and spreadsheets? Do you lack the accounting expertise required to manage your finances effectively? Are you facing declining reimbursements and rising costs? Well, it’s time to look at outsourcing. Scribe4Me’s finance & accounting staffing services are designed to reduce costs and gain scale and expertise.
Medical Practice Auditing
Struggling to figure out areas that your practice needs to improve? Are you on the lookout for highly skilled and experienced medical practice auditors to cater to all of your needs? Looking to optimize revenue, mitigate risk, or save time and money? Our expert auditors can help you. Stay compliant and financially successful with Scribe4Me audit services. It’s time to get the peace of mind you need to focus on providing quality care to patients.
Digital Marketing Staffing
Are you struggling to get your practice’s name out there? Do you lack the resources or the expertise to stay competitive in today’s digital world? Are you short on time to focus on your marketing strategy to get the attention of potential patients? Do not worry. It’s time to outsource your medical marketing needs. Scribe4Me’s digital marketing services can help you with brand positioning and accelerated practice growth.
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